Terms and Conditions

Effective Date: June 2025
Website: https://emotibearsclub.co.uk
Company: LetzCre8 Ltd, Company No: 15303327

1. Introduction
These Terms and Conditions ("Terms") form a legally binding agreement between you (the user, visitor, member, or purchaser) and LetzCre8 Ltd ("we", "us", "our"), the owner and operator of the Emotibears Club franchise site. By accessing our website, purchasing a product, or subscribing to a membership, you agree to be bound by these Terms.

LetzCre8 Ltd is a UK-based company and acts as the parent entity behind creative ventures, including the Emotibears Club franchise. These Terms apply to all users, including visitors, registered users, and paying subscribers of the Emotibears platform.

2. Eligibility and Registration
You must be at least 18 years old to purchase memberships or digital products. Children may access content under the supervision of a parent or legal guardian who agrees to these Terms.

Certain features require account creation. You agree to provide accurate details and to secure your account. You are responsible for all activity under your login.

3. Membership Types and Benefits
We offer several subscription tiers:

Individual Membership: Includes three digital content packs monthly featuring:
- A themed digital story with activities
- Two digital trading cards (static & animated)
- Wallpapers (mobile & desktop)
- Themed AI guide (PDF)
- Bonus downloadable content
Family Membership: Includes all Individual benefits, doubled in volume.

LetzCre8 Ltd may update membership contents without prior notice, although significant changes will be communicated where possible.

4. Delivery of Digital Content
All content is delivered digitally via the member dashboard or secure download. No physical items are included unless otherwise stated. New content notifications will be sent via email or dashboard alerts.

Content is for personal use only and must not be shared, sold, or redistributed outside the registered household.

5. Payments and Billing
All transactions are processed securely through Stripe, a PCI-compliant payment processor. LetzCre8 Ltd does not store your card information.

Billing occurs monthly or annually depending on the plan chosen. By subscribing, you authorise recurring payments until cancellation. Prices are shown in GBP and include VAT unless otherwise noted.

Trial offers will convert to full subscriptions unless cancelled before expiry. You will receive a notice before your first charge.

6. Renewals, Cancellations and Refunds
Memberships auto-renew unless cancelled at least 24 hours before the next billing cycle.

You can cancel via your dashboard. Cancellation takes effect at the end of your current term.

Under UK Consumer Contracts Regulations, you may request a refund within 14 days if the content has not been accessed or downloaded. Email us at [support@emotibears.co.uk] to enquire.

7. Account Security and Misuse
You must keep your login credentials confidential. LetzCre8 Ltd is not liable for unauthorised access. Sharing accounts outside your registered household or organisation is prohibited and may result in suspension.

8. Intellectual Property
All content — including stories, graphics, animations, PDFs, and songs — is the property of LetzCre8 Ltd or its licensors. Membership grants a limited, non-commercial licence to access content, not ownership.

9. User-Generated Content
You agree not to upload unlawful or harmful material. We may moderate, remove, or restrict such content. Repeated violations may lead to account suspension.

10. Modifications to Services
We reserve the right to alter or suspend content and features. Where practical, users will be informed of major changes.

These Terms may be updated over time. Continued use signifies acceptance of any revisions. The current version will always be available on our site.

11. Accessibility
We aim to ensure the site is accessible to all. Please contact us at [support@emotibears.co.uk] if you experience any accessibility issues.

12. Limitation of Liability
LetzCre8 Ltd is not responsible for temporary interruptions, technical issues, or indirect damages, including data loss or membership content availability beyond our control.

13. Dispute Resolution
Contact us first if there is a problem: support@emotibears.co.uk. Unresolved matters may be escalated to the appropriate UK ombudsman or the courts.

14. Data Protection and Privacy
Your data is processed in accordance with our Privacy Policy and UK GDPR. By using our services, you consent to this processing and affirm that the data you provide is accurate.

15. Governing Law
These Terms are governed by the laws of England and Wales. You agree to the exclusive jurisdiction of the courts of England and Wales.

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